Frequently Asked Questions

Find answers to the most common questions

How long does it take to print a product?

Print time varies by product but generally ranges from 2-6 hours. Once printed, the product goes through a manual finishing process that can take an additional 1-2 days.

What materials do you use?

We primarily use PLA (Polylactic Acid), a biodegradable material derived from renewable resources like corn starch. It's durable, non-toxic, and environmentally friendly.

Can I request a custom design?

Yes, we offer custom design services. Contact us through our contact form with the details of your project and we'll respond with a quote.

Do you offer international shipping?

We currently ship primarily within Spain and the European Union. For international shipments outside the EU, please contact us to verify availability.

How do I care for my 3D printed products?

Avoid exposing products to high temperatures (>50°C) and prolonged direct sunlight. Clean with a soft, dry cloth. Not dishwasher safe.

What do I do if my product arrives damaged?

If your product arrives damaged, contact us within 48 hours of delivery with photos of the damage. We'll send you a replacement at no additional cost.

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